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Fire & Water - Cleanup & Restoration

We Provide the Tools For Fire Damage Remediation in Your Jacksonville Home

8/19/2019 (Permalink)

Fire damage remediation can be overwhelming for anyone. Call the professionals at SERVPRO today for remediation assistance.

Fire Damage Jacksonville – a Fire can be Overwhelming

For one family, it was that last cigarette that was still burning when the owner fell asleep on the couch. It smoldered for a while before the couch burst into flame. Fortunately, the homeowner woke up in time to rescue his family and put the fire out before his house burned down around him. The homeowner is overwhelmed about the amount of smoke and fire damage in their home 

SERVPRO follows a process when dealing with fire damage events in Jacksonville. We have the experience in dealing with fires, storm, and water events to bring order to a chaotic situation. We follow a fire damage work process from beginning to end when the home is returned to the homeowner as if the fire never occurred. 

In a nutshell, the process that SERVPRO follows is: 

  • Receive a call and schedule response
  • Greet the homeowner, console and listen to any concerns the owner has
  • Develop a restoration plan along with a schedule for presentation to the owner and adjustor
  • Maintain a detailed job diary, survey, report and communicate progress
  • Coordinate and schedule all subcontractors
  • Review the completed job, prepare all documentation required, close all open items
  • Complete the project to customer’s satisfaction

Homeowners can assist the team from SERVPRO by providing as much information as possible about their home, before the fire. Many people have trouble recalling all of the damaged items in a fire. In some cases, the damage is catastrophic. It can be challenging to identify some of their possessions. Providing pictures of your home can assist in the restoration process and documenting their total loss. 

We also work closely with homeowners to provide all of the documentation and construction details, invoices, and schedules to facilitate the claim process with their insurance company. Detailed documentation, attention to detail, and following a proven job process approach helps the homeowner return to their home as fast as possible. 

Call SERVPRO of Arlington / Jacksonville East at (904) 721-2230 for 24/7 service. We’re Faster To Any Size Disaster. Our objective is to remove all evidence of the fire, “Like it never even happened.” 

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